‘Revenue’ is distinct from ‘billing’ (or sales) in that it is based on the value of the service delivered to the customer and when it is delivered, and not what was charged for it and when. For…CONTINUE READING
In the modern competitive marketplace, the customer experience is almost as important as the services that you provide. In simple terms, the more positive the customer experience, the happier clients will be, and the more loyalty they will display…CONTINUE READING
As a satellite communications service provider, you’ll wish to offer your customers the satellite phone that best suits their needs but, with a broad choice of providers available, it can be confusing knowing which supplier and hardware to choose.
Since the first satellite was launched into space by the Soviet Union in 1957, satellite technology has become one of the world’s most important innovations. Over 9,000 satellites have been sent into space in the last sixty years, transforming…CONTINUE READING
Satellite airtime billing is frequently calculated by predetermined increments of data and airtime usage, rather than the actual time and data expended in each billing period. This potentially saves time and money for both users and providers: For users,…CONTINUE READING
A satellite billing system is more than simply a means to an end. A good system will help you bill your customers quicker,…CONTINUE READING
As a service provider of satellite communications, it’s vital that you have an accurate, responsive airtime billing solution to ensure that your customers receive precise and trustworthy bills. Modern airtime billing software, such as SATbill, dispenses with the issues…CONTINUE READING