Customisations

SATbill Customisations

A SATbill project typically involves a degree of change management to obtain maximum value from the system. This means that you will have to change your business processes in accordance with SATbill’s billing process. However, you may have some business processes that give you a competitive advantage that you need to retain.  In this situation, we will customise SATbill with the features and functions that you require. Your requirements may also change over time, which may result in further customistions to SATbill. You may need some customisations implemented urgently while others may just be a ‘nice to have feature’ that can be developed in time. Some of these customisations may, or not, be useful to other customers and some will be essential for all customers. How we charge for customisations and the priority we give them is covered in our customisations policy.