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  • satbill@symbiosys-bs.co.uk
  • +44 (0) 1260 281700
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    Professional Services

    Streamline Your Satellite Airtime Billing Process To Cut Billing Times, Maximuse Margins And Improve Cash Flow - All In One Easy-To-Use System

    We provide a range of professional services for SATbill including customisations, implementation and support and maintenance of the system. These services ensure that you get the maximum value from the use of SATbill throughout the entire course of ownership.

    SATbill Customisations

    SATbill can be customised to your individual requirements with new features, functions and processes. If there is a specific feature that you would like us to add to SATbill then we will work closely with you to get a thorough understanding of your requirements. We will then schedule in the customisation work for completion prior to implementation.

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    SATbill Implementation

    The implementation of SATbill is generally undertaken at your premises, which includes the installation of the software, data loading, configuration, training testing and handover. During the implementation, we run data loading procedures to make the migration process from your legacy systems to SATbill as painless as possible. We then configure SATbill for you and test it thoroughly before you go-live with the system. Comprehensive training is provided to all users and administrators prior to the commencement of support and maintenance of the system.

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    SATbill Support and Maintenance

    We provide a highly responsive support service for SATbill to ensure that your billing cycles run smoothly each month. We also provide you with regular SATbill updates containing new features, functions and bug fixes.

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    Other Services

    In addition to SATbill we provide full lifecyle services for bespoke software systems. More information can be found on our Symbiosys Business Solutions website.

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    Download Our FREE Ultimate Guide to Satellite Airtime Billing

    We have put together a helpful overview aimed at satellite service providers looking to improve their billing processes and systems. Get your copy today.

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    Client Testimonials

    quote-icon
    From set up to implementation Symbiosys always provided a very prompt response times and resolution to any query. Working with a Company that understands our Airtime business proved very useful and saved a lot of time in set up meaning we were able to go from start to first invoice in three months.
    SATbill has been an incredibly useful tool for our Airtime business allowing us better visibility, control and reducing the complete airtime process.
    Sirm

    Airtime Manager

    SIRM UK Ltd
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    We have improved our productivity in managing the billing processes for our airtime business division with the use of SATbill from Symbiosys Business Solutions. We are now able to ensure timely and accurate billing for our customers which in turn improves customer satisfaction. The solution has some standard and yet very useful reports for cost and sales analysis. More importantly, Symbiosys Business Solutions are very flexible and this makes it easier to do business with them and their support team are very responsive to any support we need.
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    Ooi Chee Kong
    Sales Operations Manager

    Jason Electronics Pte Ltd
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    We have a large number of customers who purchase satellite traffic from our company, and for years the management of billing was one of the most complex processes in our organisation. The launch of the SATbill project has enabled us to make this process simpler and more efficient and to be able to create custom subscription profiles for our customers.
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    Gaetano Volpe

    Airtime Manager

    SIRM Italia S.R.L
    quote-icon
    SATbill has been the best software investment our Satcom division has made in years; it saves time and money and provides our customers with a professional invoice and specification.
    Alphatron Marine

    Airtime Manager

    Alphatron Marine
    quote-icon
    From set up to implementation Symbiosys always provided a very prompt response times and resolution to any query. Working with a Company that understands our Airtime business proved very useful and saved a lot of time in set up meaning we were able to go from start to first invoice in three months.
    SATbill has been an incredibly useful tool for our Airtime business allowing us better visibility, control and reducing the complete airtime process.
    Soremar Group

    Dounia Gnaou

    Financial Manager

    Soremar Group
    quote-icon
    Symbiosys Business Solutions commitment to improving our business processes and supporting our systems, combined with their high level of customer support, has dramatically enhanced our cash flow and enabled us to offer improved services to our customers.
    7E Communications

    Managing Director

    7E Communications Limited
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    Contact Us

    To find out more about SATbill and how it could benefit your business, please contact us.

    satbill@symbiosys-bs.co.uk

    +44 (0) 1260 281700

    Symbiosys Business Solutions Ltd
    Park View House
    Worrall Street
    Congleton
    Cheshire
    CW12 1DT
    UK

    satbill@symbiosys-bs.co.uk

    +44 (0) 1260 281700

    Symbiosys Business Solutions Ltd
    Park View House
    Worrall Street
    Congleton
    Cheshire
    CW12 1DT
    UK

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    Professional Services

    • Services Overview
    • Customisations
    • Implementation
    • Support & Maintenance
    • Bespoke Software Development

    Satcom Operators

    • Inmarsat
    • Iridium
    • Thuraya
    • Globalstar
    • VSAT

    Resources

    • Blog
    • Satellite Airtime Billing Guide
    • Testimonials
    • FAQs
    • Case Studies

    About SATbill

    • Positioning
    • Optional Modules
    • Benefits
    • Coverage
    • Billing Process
    • Features
    • About Us
    • VAT Number: GB 868 3702 90
    • Company Number: 05559798
    • Terms & Conditions
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