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Mackay Communications, Inc.

Our challenge was to find a new billing system for our Satellite Services Group. We were using an “in-house developed” system that was customized to our business. The team from Symbiosys visited our office, met with our billing people to fully understand our requirements. Together we defined the project from beginning to end. The people at Symbiosys were very thorough and easy to work with. I would highly recommend Symbiosys for their knowledge, responsiveness and professionalism. We are extremely pleased with our new billing system.

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Satellite airtime billing is frequently calculated by predetermined increments of data and airtime usage, rather than the actual time and data expended in each billing period. This potentially saves time and money for both users and providers: For users, because it provides greater predictability over...

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